Who Will Receive a Notification After Approval is Completed?

Once the approval process is completed, the system will send notifications to the relevant users based on the table below:

The approval notification email content is the same, and only one notification will be sent, even if multiple conditions for sending a notification are met.

Notification Scenarios for Users with Multiple Roles:

1. If the user is both the approval initiator and set to be notified when approval is completed: The user will receive the notification. Both roles qualify for a notification, but only one will be sent.

2. If the user is both the approval initiator and the final approver: The user will receive the notification because it is sent to the approval initiator.

3. If the user is both set to be notified when approval is completed and the final approver: The user will not receive a notification, as the final approver is already aware of the approval result.

Note: Users set to be notified when approval is completed will still receive notifications, even if they’ve disabled Notification Settings. For other scenarios, users will not receive approval emails if notifications are turned off.